Privacy Policy

1. Information We Collect

1.1 Information You Provide

1.2 Information Collected Automatically

2. How We Use Your Information

• Provide the Service: Account creation, authentication, content delivery, messaging, and transactions
• Process Payments: Virtual currency purchases, content unlocking, subscriptions, and creator payouts
• Communication: Verification codes, transaction confirmations, service announcements, and security alerts
• Safety and Security: Fraud detection, abuse prevention, rate limiting, and content moderation
• Improvement: Analyzing usage patterns, fixing bugs, optimizing performance, and developing new features
• Personalization: Content recommendations in the feed based on your interactions
• Legal Compliance: Fulfilling legal obligations, responding to lawful requests, and protecting our rights

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

3.1 Service Providers

3.2 Legal Requirements

We may disclose your information when required by law, in response to valid legal process, or when necessary to protect our rights, safety, or property, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify you of any such transfer and any changes to applicable terms.

4. Data Storage and Security

4.1 Storage. Your data is stored on secure servers. Media content is delivered through Cloudflare's global CDN network. All data in transit is encrypted using TLS/SSL.

4.2 Security Measures. We implement industry-standard security measures including:

• Encryption of sensitive data at rest and in transit
• Access controls and authentication for internal systems
• Regular security assessments and monitoring
• Rate limiting and abuse detection systems

4.3 Data Breach. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users within 72 hours and take immediate steps to mitigate the impact.

5. Data Retention

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data and account
• Portability: Request your data in a structured, commonly used, machine-readable format
• Restriction: Request restriction of processing of your personal data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, contact us at cs@yoora.im. We will respond within 30 days.

7. Cookies and Tracking Technologies

• Firebase Analytics: Collects anonymized usage data to help us understand how the app is used
• Firebase Crashlytics: Collects crash reports and diagnostics to improve stability
• Firebase Performance Monitoring: Monitors app performance metrics

You can opt out of analytics data collection in the app settings.

8. International Data Transfers

Your data may be processed and stored in countries other than your country of residence, including Singapore and the United States (through our service providers). We ensure appropriate safeguards are in place for any international transfers of personal data.

9. Children's Privacy

Yoora is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will promptly delete such information and terminate the associated account.

10. California Privacy Rights (CCPA)

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your CCPA rights

11. European Privacy Rights (GDPR)

• Contract: Processing necessary to provide the Service you requested
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legitimate Interests: For fraud prevention, security, and service improvement
• Legal Obligation: Where processing is required by law

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification at least 14 days before they take effect.

13. Contact Us

• Email: cs@yoora.im
• Response Time: Within 30 days